Quality without compromise

Best value in the UK

A reputation for excellence
A reputation for excellence
30-day money back guarantee

Comfort guaranteed

30-day money back guarantee

Comfort guaranteed

Welcome to Dr. Insole

Custom made orthotic insoles handcrafted in the UK.

Gary Gallagher of Dr Insole holding custom-made orthotic insoles in his workshop

Dr Insole provides orthotic insoles for flat feet, high arches, plantar fasciitis and a range of other foot conditions. Our insoles are entirely handmade in our London workshop. A combination of careful material choices and detailed crafting techniques produces insoles of exceptional quality and value.

The process begins with a free initial consultation, during which we perform a gait analysis and take prints and casts of your feet. After ten working days we fit the insoles to your shoes at a second appointment. Customer care is a top priority – we carry out adjustments free of charge, offer discounts on additional insoles and have a money-back guarantee on all products.

Our insoles are charged depending on the insole length, shoe size and insole type. We only charge for the insoles, all appointments are free.

Flat feet, high arches and plantar fasciitis are the conditions we see most frequently, but we have made many insoles for metatarsalgia, leg length discrepancy and more. Our insoles are made from scratch using a blend of materials of different densities, so we can address a number of foot conditions.

Book a Free Appointment!

The consultation usually takes about 30 minutes and includes gait analysis. Our specialist will discuss your symptoms and requirements, take prints and make casts of your feet, and offer a no-obligation quote.

Call or email our helpful team if you have any questions about our insoles.

Custom hand made insoles by Dr Insole

Common Foot Problems that orthotics can help

Flat Feet 

Flatfoot (also known as Pes Planus) deformity is estimated to affect around one in five adults in the UK, although many people may not experience symptoms. This condition occurs when the inner foot arches flatten while standing or walking. Consequently, the entire surface of the bottom of the foot comes into contact with the ground, causing the feet to roll inward (overpronate). Overpronation causes body weight to be distributed unevenly, placing strain on ligaments and joints.

Flat feet are also common in children because the arches of the feet develop gradually as they grow, although many children naturally develop arches over time.

Custom-made orthotic insoles can help alleviate pain and discomfort by correcting posture and gait while providing stability and support.

custom orthotic insoles for flat feet

Plantar Fasciitis

Foot pain when walking or standing is commonly associated with plantar fasciitis, a condition that causes inflammation in the connective tissue along the sole of the foot. The plantar fascia supports the arch and helps absorb the impact created during everyday movement.

Several factors may increase the risk of developing plantar fasciitis, including recent foot injuries, high arches, flat feet, excess body weight or spending long periods standing or walking on hard surfaces.

Custom-made Dr Insole orthotics, designed specifically for your shoes and foot condition, can help reduce strain on the plantar fascia by improving foot alignment and providing targeted support. This cushioning helps reduce pressure on the heel and makes walking more comfortable.

custom-insoles-for-plantar-fasciitis

High Arches

High arches (also known as pes cavus) and a high instep mean that less of the foot comes into contact with the ground, which may lead to an unbalanced stance. This can alter your gait and place excessive strain on the heel, ankle and ball of the foot during everyday walking or running.

Made-to-measure orthotic insoles can help bring relief by distributing body weight more evenly, reducing pressure on the outside of the foot and relieving strain from the heel and ball of the foot. Proper arch support can also cushion the impact created when you walk.

High arches may also occur in children. When young people take part in sport and other physical activities, good arch support may help improve stability and reduce strain on the foot during movement.

custom-made-orthotic insoles-for-high-arches

Following One Customer’s Walking Journey

Dr Insole customer visiting the orthotic insole clinic with Gary

Giuseppe first visited the Dr Insole clinic to have his custom orthotics made by Gary. After experiencing the comfort and support they provided, he has been keen to tell others about them during his travels and walking adventures.

Since then he has continued exploring new places on foot, including walking sections of the Great Wall of China. He regularly shares updates from his journeys and the places he has visited along the way.

Happy customer hiking with Dr Insole walking insoles for comfort and foot support

You can read more about Giuseppe’s walking adventures on our Insoles for Hiking page.

Trusted by Our Customers

Rated  5 ⭐  from over 70 Google Reviews

  • I went to see Gary after I had sciatica for several months and physio had not cured it. Gary was very friendly, thorough and professional in his manner and he helped explain how his insoles will help me. Well his insoles have been so good, I am suffering way less and I believe in time I may not need physio anymore. Many thanks Gary for yr help, wish id come to you sooner.

    Joanna Redrup Avatar Joanna Redrup
    November 3, 2024

    I went after three years of suffering plantar faciatis and spent the best £395.00 ever - I had spent more or shoes and heel insoles and physio - Gary is so kind and so attentive and listens so well to all the problems - I have had mine a week and a half and as my feet are adjusting and my body is adjusting it’s getting better and better I was walking three times the distance on the first day !!!!!! HE IS A GENIUS - you can go back and speak about it all ! I took all my shoes in he so patient THANK YOU GARY

    shiny siany Avatar shiny siany
    March 17, 2025
  • I suffer chronic back and hip pain, and my occupation involves standing for around 10 hours daily. Getting custom made insoles was recommended by my osteopath, and actually probably the only thing I hadn't tried yet to help decrease my hip and back pain. It was quick and easy to make an appointment online. Gary was easy going but professional. My foot print revealed that I have high arches that most of my weight was going through my heels, as well as the area near my little toes. It also showed I was weight bearing more on my right foot, which makes sense as my left hip suffers most. I have worn the insoles (with new sturdy shoes Gary!) for just over a week and very impressed, my pain has much reduced. They are a big investment but they've made me so much more comfortable so is 100% worth it. Hopefully now if I am weight bearing equally, this can help speed up the healing process. Thank you!

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    H& P Avatar H& P
    May 26, 2025

    Absolutely incredible service and insoles! I cannot recommend Gary enough - his insoles have been the best purchase I've made in years. A few months back a doctor said I'd have to have surgery due to a bone coalition on my right foot that was causing me severe, sprain-like pain even after walking 20 minutes. The surgery would have resulted in a 24 week recovery period potentially involving a wheelchair. But as a last resort, he recommended trying out a pair of insoles. I did some research online and came across Dr insoles and I am so glad I did. From the moment I met Gary, I felt at complete ease and trusted his advice. Within one week of my appointment, Gary had made my insoles and I cannot believe the huge difference it has made. I'm not exaggerating when I say it has helped change my life - a few weeks back I went in holiday to Japan and was able to consistently walk on average 25k steps per day, and reached 37k on one day. This would have been unimaginable before but thanks to Gary I managed this pain free.

    Andrew B Avatar Andrew B
    May 24, 2025
  • I turned to Gary at Dr Insole after the pain in my knees and back had become almost constant and my only regret is that I didn't do it a long time ago! I have had a whopping 2cm difference between my legs since I was young and am also very flat footed on my right foot. I had tried for 10 years to find a solution through the NHS both with physical modifications to the soles of my shoes and inserts but I couldn't find anybody who was able to spend the time with me to really work the problem through. Right from the start of working with Gary I was so pleased and impressed with his determination to solve the problem for me, to create an insert with a 2cm raise is right at the limit of what is technically possible but thankfully Gary was up for the challenge and worked for months to get it right. I ordered the foam inserts which provide more cushioning so I hope will protect my knees more over the long run, I haven't worn them for long yet but I instantly feel more stable and comfortable using these insoles and most importantly Gary has managed to get the arch support and taper from the sole to the toes right so my weight feels like it is travelling down my foot correctly and therefore my foot is no longer collapsing at the ankle which it did frequently with my previous inserts. I cant recommend Gary highly enough and I have attached a picture of my insole in case anybody is in any doubt about how extreme the challenge was!

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    Richard Broomhead Avatar Richard Broomhead
    June 17, 2020

    Gary, and his partner Wendy, are kind wonderful people. I was suffering intense foot pain while visiting London (Musgrave Hill) and walked past their store. Although most folks have to make an appointment, Gary saw me immediately and went to work accessing my foot issue. He is very knowledgeable and experienced and made me a custom pair of insoles within the next couple of hours. He also suggested some new sneakers, and I went up the road and bought some, which his custom-made insoles fitted perfectly. Two weeks later I am now back in Canada and today I played 18 holes of golf in my new shoes and custom fitted Gary insoles. No pain at all. Thank you Gary so much.

    Jeanie Seward-Magee Avatar Jeanie Seward-Magee
    June 26, 2024